Oddly, the information in Settings - General - iPhone Storage shows "Last Used: April 28, 2017" for the app even after launching it and playing a game without signing in. Upon inspecting the size of the "Documents & Data" portion of the app it appears to grow with each login attempt and crash.ĭocuments & Data: 12 kb (immediately after deleting the app and reinstalling, but before launching)Īfter opening it, trying to sign in, and it crashes, it goes up to 889 kb.Ī second attempt and crash shows that it has grown to 2.3 MB.Ī third attempt and crash shows that it has grown to 7.1 MB. The app continues to work fine, however, on an iPad updated to iOS 11. The issue persists as described after iOS 11 developer beta update, and continues to crash in the same manner after a factory reset and restore. I have not tried logging in on to my account on someone else's iPhone yet, but here is a less than satisfactory update: Any assistance would be greatly appreciated. Signing out of the Authenticator app, rebooting, uninstalling the Solitaire app, rebooting, reinstalling the app, then trying to sign in to Solitaire again results in the same crash.Īll troubleshooting attempts have failed thus far. Uninstalling and reinstalling the app yields no change in behavior. The Solitaire app works without issue on another device, a fully updated iPad Mini 2 which uses the same Live account. The affected device is an iPhone 7 Plus with the latest system software and app updates. This issue has persisted since the release of iOS 10.3 and continued through 10.3.1 and the latest beta of 10.3.2 as well as on the Microsoft Solitaire Collection app versions 1.6 and 1.6.1 The Live account is used without issue in many apps on the same device - Outlook, OneDrive, Xbox, SmartGlass, etc. Subsequent attempts to sign in to the Solitaire app yield the same behavior - crashing without any additional dialog. Signing out of the associated Live account (from all apps on the device) via the Microsoft Authenticator app will then allow the login page to appear in the Solitaire app after tapping Sign In, but after entering the email address and then the password, No login prompt is displayed - it immediately bounces back to the home screen. ![]() ![]() ![]() The Microsoft Solitaire Collection iOS App crashes to the springboard immediately after tapping Sign In.
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